Will Lynch
January 9, 2024

Revolutionizing the Customer Experience: N Brown Group Welcomes New Supply Chain Director to Boost Digital Success!

Revolutionizing the Customer Experience: N Brown Group Welcomes New Supply Chain Director to Boost Digital Success!

March 29, 2023
N Brown Group plc, a leading digital retailer in the fashion and homeware industry, has announced the appointment of Clare Empson as their new Director of Supply Chain. This decision is part of the company's ongoing succession plan for their current Director of Supply Chain, Phil Barnes, who will be retiring in the Spring of this year. The news was first reported by Retail Times, a reputable source for international and UK retail news.

N Brown Group plc, a leading digital retailer in the fashion and homeware industry, has announced the appointment of Clare Empson as their new Director of Supply Chain. This decision is part of the company's ongoing succession plan for their current Director of Supply Chain, Phil Barnes, who will be retiring in the Spring of this year. The news was first reported by Retail Times, a reputable source for international and UK retail news.


Empson brings with her a wealth of experience in the retail industry, having previously held senior positions at well-known companies such as Marks & Spencer and Tesco. She also has a strong background in supply chain management, having worked in various roles within this field for over 20 years.


In her new role, Empson will be responsible for overseeing the supply chain operations of N Brown Group, with a focus on enhancing the company's digital-first customer experience. This includes streamlining processes, improving efficiency, and ensuring timely delivery of products to customers. With the rise of e-commerce and online shopping, having a strong and efficient supply chain is crucial for the success of any retail business.



Commenting on her new role, Empson said, "I’m excited to be joining such an inclusive business with a portfolio of well-loved brands. As the Director of Supply Chain, I’m looking forward to playing a part in ensuring that N Brown’s customers receive an outstanding end-to-end shopping experience.."


Steve Johnson, Group CEO at N Brown, said: “I’m delighted to be strengthening our senior team with Clare’s appointment. Clare joins at an exciting time in our transformation and her expertise will help us further deliver a first-class customer service proposition.”


Sources: https://retailtimes.co.uk/n-brown-group-appoints-a-new-director-of-supply-chain-to-enhance-digital-first-customer-experience/